NOW OFFERING ONLINE THERAPY

We are taking new clients and we are offering phone and video sessions for our existing clients.

 

Get the help you need, wherever you are.

Video counselling is an online communication tool allowing face to face video chat/dialogue.  The platform we are using is Livecare.  Livecare is a platform built by clinicians for clinicians and offers users security through:

·       End to end encryption.

·       Our servers are in Canada, no information leaves Canada

·       The only patient information data stored is for technical support and troubleshooting – this includes a unique 9 digit code for each appointment, where the provider is able to connect the call, the duration of the call and the satisfaction level given by the provider at the end of the call.

·       We do not enable video recordings

·       Ability to handle 1-1 encounters but also 1-many i.e. if you want to bring in a specialist or parent if the encounter is for a child

·       Support secure messaging

·       Fully PIPA/PIPEDA compliant.

 

Any internet-based communication is not 100% guaranteed to be secure/confidential.  Your therapist and Nicola Family Therapy has made every reasonable effort to implement security measures that reduce risks of a confidential breach


Is Online Therapy Right for Me & My Family?


Online Counselling is well validated by research, and is available for individuals, families, children and their guardians. It is not limited to talk therapy and can be adapted for many of the same tools as an in-person session, such as therapeutic games. Your therapist will continuously assess if working via online counselling is appropriate for your needs.


NOW OFFERING ONLINE THERAPY

We are taking new clients and we are offering phone and video sessions for our existing clients.

Get the help you need, wherever you are.
Video counselling is an online communication tool allowing face to face video chat/dialogue. The platform we are using is Livecare. Livecare is a platform built by clinicians for clinicians and offers users security through:
• End to end encryption.
• Our servers are in Canada, no information leaves Canada
• The only patient information data stored is for technical support and troubleshooting – this includes a unique 9 digit code for each appointment, where the provider is able to connect the call, the duration of the call and the satisfaction level given by the provider at the end of the call.
• We do not enable video recordings
• Ability to handle 1-1 encounters but also 1-many i.e. if you want to bring in a specialist or parent if the encounter is for a child
• Support secure messaging
• Fully PIPA/PIPEDA compliant.

Any internet-based communication is not 100% guaranteed to be secure/confidential. Your therapist and Nicola Family Therapy has made every reasonable effort to implement security measures that reduce risks of a confidential breach

Is Online Therapy Right for Me & My Family?

Online Counselling is well validated by research, and is available for individuals, families, children and their guardians. It is not limited to talk therapy and can be adapted for many of the same tools as an in-person session, such as therapeutic games. Your therapist will continuously assess if working via online counselling is appropriate for your needs.